Terms and Conditions

Last Updated: 2024-05-01

Welcome to Digicom Africa! These Terms and Conditions ("Terms") govern your use of our SMS messaging services ("Service") provided by Digicom Africa ("Company", "we", "us", or "our"). By accessing or using our Service, you agree to be bound by these Terms.

1. Service Description

Digicom Africa provides bulk SMS messaging services to businesses and individuals, allowing users to send text messages to multiple recipients simultaneously through our platform.

2. Account Registration

To use our Service, you must:

  • Be at least 18 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Be responsible for all activities that occur under your account

3. Acceptable Use

You agree not to use the Service for any unlawful or prohibited purposes, including but not limited to:

  • Sending spam, unsolicited messages, or phishing attempts
  • Transmitting harassing, abusive, or defamatory content
  • Violating any applicable laws or regulations
  • Impersonating any person or entity
  • Interfering with the Service's operation or other users' enjoyment

4. Payment and Billing

Our Service operates on a prepaid credit system. You agree to:

  • Pay all charges for services rendered
  • Maintain valid payment information on file
  • Understand that all purchases are non-refundable except as required by law

We reserve the right to change our pricing with 30 days' notice to existing customers.

5. Message Delivery

While we strive for 100% delivery rates, we cannot guarantee that all messages will be delivered due to factors beyond our control, including:

  • Recipient carrier restrictions
  • Network availability
  • Recipient device limitations
  • Incorrect recipient numbers

6. Privacy Policy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you agree to our collection and use of data as described in the Privacy Policy.

7. Intellectual Property

All content, trademarks, and data on our website and platform, including software, databases, text, graphics, and logos, are the property of Digicom Africa or its licensors and are protected by intellectual property laws.

8. Termination

We may suspend or terminate your account at any time without notice if you violate these Terms. You may terminate your account at any time by contacting customer support.

9. Limitation of Liability

To the maximum extent permitted by law, Digicom Africa shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

10. Changes to Terms

We may modify these Terms at any time. We will notify you of significant changes through email or a notice on our website. Your continued use of the Service after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law provisions.

12. Contact Information

For any questions about these Terms, please contact us at:

Digicom Africa
Sedge Kleme
Lome-Togo
Email: support@Digicom Africa.com
Phone: (+228) 92144295/ 97199764

Terms and Conditions and Privacy Policy